X bats Terms & Conditions — What You Need to Know Before You Play

X bats is an online Sports Betting platform built specifically for users in Bangladesh. These Terms & Conditions ("Terms") govern the use of the x bats website and mobile application.

These terms and conditions form a legally binding agreement between you and x bats. By accessing the platform, registering, or using any of our services, you confirm that you have read, understood, and accepted these terms in full.

X bats is committed to full transparency. Our Terms & Conditions are written in plain, straightforward language so every user has a clear understanding of their rights and responsibilities. If anything is unclear, our 24/7 support team is always on hand to help.

To use the x bats platform, you must meet the following requirements:

• You must be 18 years of age or older. x bats strictly prohibits betting by minors.
• You must be a legally competent individual with the capacity to enter into a binding agreement on your own behalf.
• You must not be subject to any legal restriction that prevents you from participating in online betting.
• You must confirm that you are joining the platform entirely of your own free will and with full awareness.
• Each person may only register one account. Multiple accounts are strictly prohibited.

You are solely responsible for managing your x bats account. Providing accurate and truthful information at the time of registration is mandatory. Submitting false or misleading information may result in your account being suspended or permanently closed.

• Keep your username and password strictly confidential. Never share them with anyone.
• If you suspect unauthorized access to your account, contact support immediately.
• As part of KYC (Know Your Customer) verification, you may be asked to provide a copy of your National ID or passport.
• Only one account may be registered per mobile number.
• Transferring or selling your account is strictly prohibited.

X bats offers Two-Factor Authentication (2FA) to keep your account secure. We strongly recommend keeping it enabled. Ultimately, the safety of your account depends on your own vigilance.

The following rules apply to all betting activity on x bats at all times. They are enforced equally for all users, with no exceptions.

• Once a bet is confirmed, it cannot be changed or cancelled unless x bats voids it directly.
• If a match is cancelled or postponed, the stake for that bet will be refunded. Different rules apply for live betting.
• If abnormal odds appear due to a technical error, x bats reserves the right to void the affected bet.
• Any proven attempt at fraud or coordinated betting (match fixing) will result in permanent account closure.
• Each market has a maximum bet limit, which is subject to change from time to time.
• Odds in live betting change rapidly; the odds displayed at the time of placing a bet may not be the final confirmed odds.

X bats supports Bangladesh's most widely used mobile payment methods — Mobile Pay, Nagad, and Rocket. All payment transactions are handled through secure, encrypted channels.

• The minimum deposit amount is ৳500 BDT and the maximum is ৳1,00,000 BDT per day (for standard accounts).
• The minimum withdrawal amount is ৳500 BDT. Withdrawals are typically processed within 1–3 business days.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals must be made through the same payment method used for the deposit — no alternative methods are permitted.
• If money laundering is suspected, x bats is obligated to freeze the relevant transactions and report them to the appropriate authorities.
• Any transaction disputes must be raised with support within 30 days.

X bats regularly offers a variety of bonuses and promotions. To take advantage of these offers, specific terms and conditions must be met. Each offer carries its own set of conditions, which are clearly stated on the offer page.

• The welcome bonus applies to new users on their first deposit only.
• Bonus balance cannot be withdrawn directly — specific wagering requirements must be met first.
• Wagering requirements are typically 10x to 30x the bonus amount — the exact figure is specified on each individual offer.
• Multiple bonuses cannot be used simultaneously unless the offer explicitly states otherwise.
• If bonus abuse is proven, x bats reserves the right to cancel the bonus and any winnings associated with it.
• All promotions have a fixed expiry date — any unused bonus will be automatically cancelled once the period ends.

X bats believes betting is a form of entertainment, not a source of income. We care deeply about the financial and mental well-being of our users, which is why the platform includes several responsible gambling safeguards.

• You can set your own daily, weekly, or monthly betting limits at any time.
• The self-exclusion feature allows you to take a break from the platform for a set period of time.
• If signs of problem gambling appear, the support team will provide guidance toward professional assistance.
• Account registration by minors is strictly prohibited and is subject to regular verification.

For more details, visit our Responsible Gaming View the page.

X bats takes the protection of your personal information very seriously. Our full privacy policy is detailed on a dedicated page. The key points are summarised here.

• Your personal information is never sold or shared with third parties.
• Payment information is secured with SSL encryption.
• Your information is used solely to provide our services and meet legal obligations.
• Even after an account is closed, certain information may be retained for a specified period where required by law.

For full details, visit our Privacy Policy Read the page.

X bats reserves the right to suspend or terminate any account without prior notice in the following circumstances:

• Violation of any provision of these terms and conditions.
• Providing false identity or misleading information.
• Involvement in fraud, match-fixing, or any other unlawful activity.
• Operating multiple accounts.
• Abusing bonuses or exploiting system errors.

You may also request account closure at any time by contacting support. You will be given the opportunity to withdraw any remaining balance before the account is closed.

X bats reserves the right to modify these terms and conditions, in part or in full, at any time. For significant changes, users will be notified at least 7 days in advance via their registered email or a notice on the site.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request that your account be closed.
• The date of any changes will always be shown at the top of this page.